Originally Posted by
The_Wrath_of_Khan
Rooms are dated, the carpet was balling up and coming off. We were booked a king bed despite me selecting a twin room and then it took more than 20 minutes to put us in the correct room, so much for bed-type guarantee. Despite staying at the property before I was not greeted with "welcome back" and staff seemed clueless to my stay history, breakfast is no longer order anything you want, etc. It was the little things that made this hotel for me, but I'd stay at the Andaz if I were you.
I agree the PHT lost a bit of polish but to call it dated is a bit far off.
When you selected the Twin Room, have you checked if your Hyatt profile has set the preference back to King?
They limit you are the breakfast now... to what exactly? Buffet only, no more eggs to order?
Choosing the Andaz over the PHT/HRT is a bit of a stretch location wise. Especially when staying 2 weeks as the OP plans to do (not sure I'd blast through 450k in one go at the PHT though).