Originally Posted by
Estratos
I know, but I was surprised that even a Polish-language call centre is outsourced to Ukraine or Belarus (judging by the accent), as labour costs in Poland are not that high. And of course I realised the possible consequences of booking an EF, but what annoys me is the unprofessional behaviour of the airline. Expedia.nl employees were very nice though, despite not being helpful at all.
Anyhow, I will wait for a week, if no solution I will firmly demand reinstatement of the original booking. Got nothing to lose, except time, which I have plenty t my disposal.
On that note, they (rather surprisingly) still have an office in Nowy Świat in Warsaw, God only knows at what purpose and given their reduced presence in terms of services in Poland (you will surely remember the 4 daily flights to WAW and the 2XD to KRK - the good-old-days!).
G