FlyerTalk Forums - View Single Post - [PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J
Old Dec 17, 2016 | 11:25 am
  #3287  
Estratos
All eyes on you!
15 Years on Site
 
Join Date: Jun 2009
Location: POLAND
Programs: Hilton Diamond, IHG Platinum AMB, PrivilegeClub Gold
Posts: 96
Originally Posted by AlicorporateUK
Most call centres are now outsourced And we're all in [more-or-less] the same situation with refunds. Getting peed off knowing the risks you were facing beforehand will not help, get a proper hobby with all the time in the world, some fresh air, go for a run.

G
I know, but I was surprised that even a Polish-language call centre is outsourced to Ukraine or Belarus (judging by the accent), as labour costs in Poland are not that high. And of course I realised the possible consequences of booking an EF, but what annoys me is the unprofessional behaviour of the airline. Expedia.nl employees were very nice though, despite not being helpful at all.

Anyhow, I will wait for a week, if no solution I will firmly demand reinstatement of the original booking. Got nothing to lose, except time, which I have plenty t my disposal.
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