Originally Posted by
AlicorporateUK
Most call centres are now outsourced

And we're all in [more-or-less] the same situation with refunds. Getting peed off knowing the risks you were facing beforehand will not help, get a proper hobby with
all the time in the world, some fresh air, go for a run.
G
I know, but I was surprised that even a Polish-language call centre is outsourced to Ukraine or Belarus (judging by the accent), as labour costs in Poland are not that high. And of course I realised the possible consequences of booking an EF, but what annoys me is the unprofessional behaviour of the airline. Expedia.nl employees were very nice though, despite not being helpful at all.
Anyhow, I will wait for a week, if no solution I will firmly demand reinstatement of the original booking. Got nothing to lose, except time, which I have plenty t my disposal.