FlyerTalk Forums - View Single Post - Fog disruption to London operations | 17-19 Dec
Thread: Fog disruption to London operations | 17-19 Dec
View Single Post
Old Dec 17, 2016 | 8:59 am
  #33  
corporate-wage-slave
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
150 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,885
Originally Posted by SophLVA
Just heard 766 to Oslo is cancelled. Due to be there 1 night with a hotel booked with BA in the booking too. Waiting in the lounge to talk to someone now but does anyone know where I can find information on BA's holiday rebooking/refund policy? I would greatly appreciate it.
If you go into Manage My Booking for the hotel, there should be an attachment there with a BA Holidays 24 hour number on it. Usually they will see what they can do to keep your break in place, but after "significant changes" I think you can ask for a full refund. The terms and conditions gives an example of significant changes as "your departure times or accommodation occupancy periods by more than 12 hours.
corporate-wage-slave is offline  
Reply