FlyerTalk Forums - View Single Post - Delta's Unaccompanied Minor Program experience
Old Dec 16, 2016 | 7:24 pm
  #5  
BHammy
5 Years on Site
 
Join Date: Jul 2015
Location: CHA
Programs: DL-DM (1.75MM), Bonvoy LifeTi, Hertz-PC
Posts: 618
While not UM - my daughter was 16 when she headed home from the rest of us a few years ago. It was her first time traveling along.

Simple hops: MCO-ATL-CHA, but weather intervened. She ended up getting stranded in ATL - not old enough for car or even to check into hotel.

Of course the airport was like black Friday - but everybody trying to leave, not get in. I tried feverishly over the phone to get somebody to pay attention to her in all the chaos. It wasn't long before a red coat noticed her and took care of her - to a special room that Delta has for UMs if they get stranded/overnight or even just long layover. It had food, snacks, blankets, playstations, etc... A kids paradise. Supervised by several all night long.

She came out of the experience (got a flight the next morning) loving the whole experience.

All this to say, if things go south on connections, Delta takes care of them.
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