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Old Dec 16, 2016 | 3:00 pm
  #7  
Mr. Tickets
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Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,428
Originally Posted by RobbyZ
Been trying to book online at Delta.com with no success. This issue just started a month or so ago, and has continued since then. It doesn't matter what route or segment I select. I get through the entire booking process then hit "Pay" and this error is returned:

We're sorry, Rob. We are unable to process your request. Please call the SkyMiles Diamond Medallion line at 877-220-6888 for assistance. Customers outside of the 50 United States should contact the Delta Reservations Sales office for their country. #101727R

I have tried a different credit card, changing my password, and every browser known to man. I can log in as my wife on the SAME LAPTOP and the transaction goes through successfully.

I am, however, able to use my iOS app to buy tickets. This issue is solely on the web site. Has anyone else experienced something like this? Any help is appreciated!
Did you try clearing your computer's CACHE? It may be storing some information that is confusing delta.com
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