FlyerTalk Forums - View Single Post - Air China awards not on UA.com (on & off issues), cancelled tkts and other issues
Old Dec 16, 2016 | 8:34 am
  #99  
Tor Viking
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Join Date: Dec 2005
Location: NORWAY
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Originally Posted by transportprof
My vote would be on "naughty". There have been many reports of Air China cancelling business class award space, and entire tickets. I would not book award travel that included them, as one cannot count on it. Good luck in sorting it out, and let us know after your trip what transpired in the end.
Hello!! ... and here is my report about Air China on my award ticket.
Guess what? All the fuss was for nothing as it all went perfectly fine.
Well, kind of. The ticket was there, my seat was in Business, but the way UA had issued the ticket made it difficult to check me all the way to Norway. The check in agent told me once they see a United ticket they know it means trouble and it happens all the time. They spent around 30 minutes sorting it out and managed to check my bags from Melbourne to Beijing to Vienna to Copenhagen and finally Stavanger. I was all cool about it and knew they would sort it out some how. Anyways...my bags and I made and all was well
The service onboard was really good. Nice meals and very attentive and kind crew. I wanted to take pictures of the meals, but was stopped as it wasn't allowed to have cellphones on. Even though it was on airplane mode! Nope, it had to be shut off. I thought, hmmm....well, I'm not going to make a big deal about it and complied and didn't take any more photos. It was the old A330-200, but the seat/bed was comfy for a good sleep. Smooth landing and on time. ^
Will I book another award with them in the future?......hmmm...let me think about it

Last edited by Tor Viking; Dec 16, 2016 at 9:38 am
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