FlyerTalk Forums - View Single Post - The 2016 BA compensation thread: Your guide to Regulation 261/2004
Old Dec 16, 2016, 5:35 am
  #1360  
UKtravelbear
FlyerTalk Evangelist
 
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,314
Originally Posted by kaka
right. so after the initial delay/canx on 4 oct, we finally got the approval to transfer funds from BA(on 26 Nov) to my HKG bank account. however, we still havent received the funds in 2 weeks. I asked last week and they said it had been transferred. I checked my bank again and the result is negative today.

i wonder what the next step should be? send them a strong worded mail and then go to court?
I'd phone them again asking to double check the bank details they used.

It's also possible it's lost in the bank's system.
UKtravelbear is offline