FlyerTalk Forums - View Single Post - Consolidated "Lifetime Diamond - Experiences, Questions, Is It Worth It?" thread
Old Dec 15, 2016 | 5:51 pm
  #894  
smmrfld
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20 Years on Site
 
Join Date: May 2005
Posts: 5,285
Originally Posted by dave1013
I wrote diamond@hilton dot com requesting my LTD qualification info and got the following canned response:

We sincerely apologize for any inconvenience as we have limited information regarding Lifetime Diamond. We appreciate your long term membership to Hilton as a Diamond member. I have created case in regards to your inquiry to Lifetime Diamond Status. Should you need to follow up on this request, please reference # XXXXXXX. Again, we sincerely apologize for any inconvenience this has caused and appreciate your patience and understanding.
Just call. If you don't get your total years/nights on the first call, HUACA. DD can access the total easily without creating a case.
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