FlyerTalk Forums - View Single Post - Consolidated "Renting at FLL; What Kind of Cars to Expect?" Thread
Old Dec 15, 2016 | 1:01 pm
  #1  
Panopreto
 
Join Date: Nov 2013
Posts: 28
Consolidated "Renting at FLL; What Kind of Cars to Expect?" Thread

I don't know why but the PC selection at FLL is just laughable. Same car selection as in 5 Star area and even in the Gold area. Boring Cruzes and Hyundais, and boring Jeeps Patriots and alike everywhere. No distinction on the membership levels. One small Nissan Rogue with Montana tags in the 5 Star area, but in the PC area only Chevy Cruzes. They don't look like they know what they are doing there.

I think is the staff at the location that is not well trained and interested on what they are doing. They could have been doing a much better job, cool cars on the lot but very poorly arranged. The managers Andre and Jahala looked like they couldn't care less about Presidents Circle and Platinum members.

All I saw was high tier member getting in trouble, and regular members getting a better deal overall. They were getting the same Versas, Sentras and Cruzes as everybody.

My experience was overall terrible. I had to drive out on a Cruze, even with spending $8k+ year on Hertz they couldn't care less about my needs. I told about my bad back problem but they where effortless about that. All they cared about was going back to the back office to looking at their phones (when an employee open the door I could see them looking at their phones while customers were waiting outside with lots of problems).

Anyway if you have PC or above I recommend not using this "Feature" at FLL. Just book a I class or above if you can, they will not honor any upgrades at this location.

The staff is lost there, managers Jahala and Andre are helpless.

I would even recommend getting and Uber or Taxi and trying a better luck on a nearby HLE location in Hollywood if you still have to use Hertz.
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