Originally Posted by
shdflyer
Trying to change Award Ticket YYZ - IAD with weather waiver in effect.
When trying to change it I get a message saying simple change is not possible.
Is this normal and do I have to call and wait in the long queue?
Is there award availability for the desired change?
If not, you have to call. Accommodating a weather waiver without regular availability is a manual process and requires an agent.
And if a partner flight is involved, may not be possible.