FlyerTalk Forums - View Single Post - Etihad guest keeps on deteriorating
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Old Dec 15, 2016 | 12:12 am
  #14  
thbe
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Originally Posted by keitherson
To be honest, QR and EK are absolutely no different. Both have terrible customer service.
Yes, especially the exception handling on ME3 carriers is very poor. If there are any problems they put you in a hotel and let you wait for their next flight on the same route, that is available.

Airlines with good service do everything that you don't loose time, even if they had to put you in a competitor's plane.
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