Yes, but would you not expect that if you kept your account in good standing, always paid on time and had a perfect credit score, that this would never be an issue?
Basically Capital One is saying, even if you are a perfect cardholder and do everything to be the best cardholder possible, they can at anytime, cancel your account and take away all your miles, regardless of anything you do and there's nothing you can do about it.
Points are a valued instrument of trade and the banks know that. 275,000 points is $2,750 that they have to pay out to the client.
So you are saying it's perfectly acceptable for them to promise me those points as long as I keep my account in good standing, as to which I did and then take them away without reason or cause?
How can you possibly say it's not the bank's fault? If I had $2,500 in the bank and the bank closed my account for no reason and kept the money, would you say that isn't the bank's fault either?
Originally Posted by
Happy
You picked the WRONG program to accumulating your points. Not the bank's fault. You should have known that the "mile" is NOT the same "mile" in an airline's FFP - it is just a fancy name on the 1 penny worth of the "currency" you earned. Again, it works the same as Citi's TYP or Chase UR point or US Bank's Flexi point or Barclay's "mile" earned thru the Arrival+ card - all of them are not "protected" currency sit in the bank's own proprietary program. If you do not know that before you put in effort to earn such, then the onus is on you, not the bank.