Originally Posted by Antdenatale

I have been in the F lounge in B terminal four times in the past month and in my opinion service levels are dropping fast.

It appears to my untrained eye that they have reduced the number of staff in the dining areas and it is taking far too long for simple requests.

Last time I was there I ordered something really simple like a plate of chips and took over 30 minutes to arrive, then I had to wait another 10 minutes for the requested condiments.

Ok not a big thing in the grand scale of things, but, not something you would expect from somewhere that is marketed as a premium experience.