FlyerTalk Forums - View Single Post - ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ
Old Dec 14, 2016, 5:24 pm
  #629  
coolcoil
 
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,511
Originally Posted by Stripe
I booked a flight for my wife and I on same PNR. She was Platinum when booked, and is now EXP. I requested upgrades for her at time of booking. Reservation still shows the number of stickers that will be required. I called and agent re-entered her number but reservation display didn't changed. Agent says reservation shows her as EXP.

Should I assume this is a web site glitch or should I call again?
Have you given it a little time? I just made EXP in the middle of a trip. The reservation for the next leg showed 2 stickers needed for a day after I was officially made EXP and then showed complimentary the day after that.
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