Originally Posted by Churnman

Sorry to burst your bubble, but this is a known issue at that chain with activation problems. You were fortunate that the particular location refunded you because that isn't corp. policy. Many of us have had to go through the card issuer in order to get refunded or the card re-activated. Your success was probably a combination of location/manager and the gcs were store type and not OVs. I've rarily ever heard of OVs getting refunded instantly when there's a problem. I don't even shop at WG anymore because my area had so many activation problems and the process to get your money back is a hassle IME, including faxing the packaging, receipt and so forth. I always keep gc packaging (forever), stapled to receipt and filed in our MS boxes.