FlyerTalk Forums - View Single Post - CAPITAL ONE Stole 275,000+ Miles From Me
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Old Dec 14, 2016 | 2:24 pm
  #6  
mia
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Originally Posted by netuser900
... refuse to provide any details on this at all.....
This is typical. They know that any explanation they offer will elicit counterarguments from you, but their decision has been made. You need to follow the process specified in the account terms (probably mediation) or file in small claims court to recover the value of the points.
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