Originally Posted by
Evident
Yes, my friend applied the upgrade from his account and was unable to even get me waitlisted on the return flight. I'll give them a call later to see if they can fix it.
If the upgrade certs your friend is trying to use for your February flights are certs that expire on January, than that could be the explanation.
You will need certs that are good for travel on the date of your flight, they will not even show up for flights past the expiration date.
However, if you friend has 2016 GPUs (expiring 31 Jan 2017) and your friend re-qualified for 1K in 2017, they can have 2 of the 2016 certs extended to April 2017,
http://www.flyertalk.com/forum/unite...x-2-gpu-s.html but your friend will have to make the request.