Just finished a 1 night stay here that followed a 1 night stay at the PHT. I'm Diamond. I am always treated really well at the HRT. I haven't stayed at the PHT for a while, but for a number of years I had about a week of paid stays a year and was treated really well, most were before I had any sort of status with Hyatt. I stay at HRT frequently for work.
Anyway PHT was total garbage. I won't stay again. HRT has improved the breakfast offerings and I couldn't have been treated better. Great hotel, even better staff. On C+P it is a wonderful deal.