FlyerTalk Forums - View Single Post - Incorrect fees taken by BA and the promised refund is still not in my account
Old Dec 13, 2016 | 6:02 am
  #9  
Yachtman
10 Years on Site
 
Join Date: May 2010
Location: YLMQ
Programs: QF Gold, WY Gold
Posts: 683
I went through something very similar with GoToGate online travel agency and the bank accepted when I forwarded them the e-mails from the travel agent stating that they had performed the refund and couldn't do anything else.
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