Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,035
Just tried this on my account : using MS Edge the screen went white and froze after selecting a case and then clicking "Go to Basket"; on Chrome it worked OK and took me through to the payment stage.
These kind of "works only on some browsers" problems on ba.com have been all-too-frequently reported over the past few months.