No, not at all. There's no CP that has that level of hard product. Certainly not in the US. The problem is the management is not very customer oriented. That has nothing to do with the branding.

The thing everyone has to realize is that this hotel is run this way because they want to run it this way. If it was going to change due to getting past the opening jitters, that would have probably happened by now. That doesn't mean the management couldn't change someday, but there's no point in holding out hope for that. For now it is what it is.