Originally Posted by suley

Actually, you missed the second paragrath which says "Please remember to include the total duration of your stopover in your itinerary when you purchase your flight to avoid unnecessary fees or charges." Source: https://web.archive.org/web/20160901...w_to_plan.aspx

The concept with the statement you read is you book your flights and then call them to see what hotels they can offer. They are not actually offering to provide you a stop over and all the hotel costs as if you were in transit and flight was delayed. Sorry but you should have read and also enquired