FlyerTalk Forums - View Single Post - SPG IPhone App - Telling Me I Need to Upgrade but Non Available
Old Dec 9, 2016 | 11:27 pm
  #3  
Starwood Lurker III
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by jb3t
Trying to book on iPhone app. It pops us and tells me that a new app is available and forces me to click the UPGRADE button. I do and it brings me to the App Store, which basically says no upgrade available and gives me the option to open the app. I do open it and the cycle starts again.

Does this do the same thing to you guys? I need to book ASAP.
Hi jb3t,

My apologies for any inconveniences you have come across using the SPG APP.

As suggested by mahasamatman, you can use the website or call customer service to make the reservation at this time.

If you could send along the information(your phone model, SPG APP version and details of the issue) to [email protected], our APP team will look into this issue.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
Starwood Lurker III is offline