Originally Posted by
bhrubin
Even if a hotel doesn't give it to you, you are entitled to point out that mistake and insist, and you even can call SPG Platinum and get them to force the hotel to give it to you if you wish.
Having read the SPG forum I know that's not true. There are threads where the
Lurkers have said they can report it, but that doesn't mean there's enforcement of the bennie.
I think you're going a bit off-topic w/ your thread & going back to your Marriott sucks/SPG walks on clouds thing. It gets a bit old.
And as I mentioned above, I've seen on many forums what could the (fill in the blank) chain do to offer better bennies/make it wonderful for elites thread pop up every few years. What some FTers forget is the elite programs are filled w/ lots of elite folk beyond FT & FT is not the sole source for hotel chains for info
Cheers.