FlyerTalk Forums - View Single Post - flight change leading misconnected- both CX and BA denied rebooking the flight I want
Old Dec 8, 2016 | 8:20 pm
  #14  
percysmith
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Refer CoC again:

https://www.cathaypacific.com/conten...baggage-en.pdf

10.2.2 Except as otherwise provided by the Warsaw Convention or the Montreal
Convention or applicable law, if we cancel a flight, fail to operate a flight
reasonably according to the schedule, fail to stop at your destination or
Stopover destination, or cause you to miss a connecting flight on which
you hold a confirmed reservation, we shall, at your option, either:
10.2.2.1 carry you at the earliest opportunity on another of our scheduled services
on which space is available without additional charges and; where
necessary, extend the validity of your Ticket; or
10.2.2.2 within a reasonable period of time re-route you to the destination shown
on your Ticket by our own services or those of another Carrier, or by other
mutually agreed means and class of transportation without additional
charge. If the fare, and charges for the revised routing are lower than
what you have paid, we shall refund the difference;
10.2.2.3 or make a refund in accordance with the provisions of Article 11;
Carrier in this case is BA operating on CX's rules but they're not obliged to make CX do anything. There is no entitlement to CX251 (I understand CX251 is the more in-demand flight).

However it's certainly something that can be asked for so rather than being given the go-around by the No-News-Is-Good-News staffer I will definitely try to get through to supervisor.
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