Originally Posted by
cosmo74
Its not just buses, when I flew into LHR from DUB recently there was a wait for someone to operate the jetty bridge, and then an even longer wait for someone to open the door into the UK, Ireland and Channel Islands route - if only there was some sort of timetable which told staff when a plane was arriving
This is entirely normal in my experience. It has all the appearance of an organisation that has rationalised staffing levels to the absolute bare minimum. Most airlines find that it is productive to have the aircraft turnaround performed as efficiently and promptly as possible - aircraft don't earn any money on the ground.
BA seem to have taken several steps that practically ensure delays:
- Too few turnaround managers / ground crews / tugs / buses / working aircraft
- Thanks to HBO boarding takes twice as long as it did a couple of years ago
- As per the topic, the chaotic priority boarding process (I use the term loosely) is a farce which also causes delays and confusion