FlyerTalk Forums - View Single Post - FAQ : Buying a ‘comfort’ / extra seat
Old Dec 8, 2016 | 7:53 am
  #7  
windowontheAside
 
Join Date: May 2012
Location: Ipswich
Posts: 7,543
Originally Posted by RGS5526
Probably not - as far as I konw the charge is only for things that you could have done online.
Not so. The charge is waived when the functionality is available online but not working for some reason. If it's not offered online then the fee is due, although historically it has often been waived.
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