Originally Posted by 148ctp

As you can see from the original ticket I've attached the fare sector to show that the Manchester to
London sector was £37 and the London to New York sector was £402.62, totalling £440.09 . ECJ
decision Mennens v Emirates which clarifies that when calculating a downgrade refund the tax
element is not included. The passenger is only entitled to any difference of fares between our World
Traveller Plus cabin and the economy cabin on his rebooked American Airlines flight. I've contacted
our Refunds team and this amount is £166.85 and the refund was arranged on 28 November back to
the original form of payment.