What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay ?
Yes.
Which room did you book and which upgrade did you receive?
Booked best advance rate, and Premier room. had to pay to get club access.
How are the rooms?
Around 55sqm.
Elegantly renovated
Sofa and desk with international plug sockets
Swivel television which serves as a dividing wall between the living room and bedroom
Nice marble bathroom with double sink, separate bathtub.
Agraria amenities.
Dressing area.
Flatscreen television with good selection of international channels.
Kettle. No coffee machine
Very quiet.
Rather poor city view (not on top floor)
Video of the Premier room
How is the exec. lounge?
Pretty nice (even if decor is a bit dated)
Excellent service
Very good breakfast, afternoon tea and evening option
3 PCs
Nice view over the city (located on top floor)
Service ends quite soon in the evening
Very few plug sockets
What was good and what was bad?
Good
- Solid business hotel
- Nicely renovated rooms
- Convenient location (easy access from the airport with Hight speed train + metro)
- Fast wifi
- Bell boy was very helpful to solve out issue with a taxi overcharging me
Bad
- Service can be very inconsistent (from excellent at the club lounge to very poor in some areas: concierge, part of spa teams)
- Air conditioning was working very poorly (the room was too warm to sleep well)
- Despite it is an international business hotel, asking for easy things such as sim to surf on mobile phone brings to nowhere
- Concierge was not able to offer any solution to get a rent a bicycle (when competitors offer such service or rent a bike from bike sharing system with lock)
- The pool area is very dated and rather gloomy. Some of the staff is not friendly, and despite no guests present at the time I visited the pool, the area was not perfectly clean
- The lobby has no atmosphere at all (as it could easily turned into coworking space like some competitors do, and be less gloomy by adding flowers and cool design)
Value for $ or Priority Club Points? Would you return?
The hotel was not exactly cheap at the time of booking
Very disappointed to have to add club access for RAs
Only to use if you need to be in the area
Pictures of the hotel
Pictures of the city