Originally Posted by
JAXBA
It would require an exchange of the ticket, which wouldn't work in your situation.
It also depends on how you paid - if the initial charge was by credit card and from the airline, then it will have to go back to the card before you can use those funds again.
If you paid the agency (invoice/cash), then they could turn around and apply it to your new booking, once they're credited by the airline.
I paid the agency (invoice/credit card) (paid a credit card surcharge in lieu of cash, so perhaps that is the same as "invoice/cash").
How long might it take for the agency to get credited by QR for the value of the cancelled partially-used ticket?
Can I presume at that point the agency could use that credited value toward another QR ticket, rather than waiting for an actual refund to the agency?
Thanks.