FlyerTalk Forums - View Single Post - The (Unanticipated?) Snowstorm at ORD 5 Dec 2016
Old Dec 5, 2016 | 8:47 pm
  #25  
rowenb
5 Years on Site
 
Join Date: Dec 2015
Location: MSP/ORD
Programs: UA 1MM/GS, Marriott Lifetime Platinum
Posts: 327
My spouse and I were each trying to fly ORD-MSP yesterday evening: me on United at 5:35pm, her on Delta at 5:20pm.

It was interesting to see how the two airlines took very different approaches to updating passengers on the departure outlook. By 5pm, Delta had already moved the departure time to 7:00, while United had moved it only to 5:45. It wasn't until after 5:45 that United moved the time again, by which time Delta had already gone to 7:45.

We started boarding around 6:15, but passengers were still trickling in until about 7:10, and we didn't go wheels-up until about 8:20.

Meanwhile over in Terminal 2, my wife got to stay in her SkyClub until her flight boarded at 8:15.

Honestly I would rather have had Delta's candor and been able to hang out in the club for those hours...
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