FlyerTalk Forums - View Single Post - Consolidated Japan Customs & Immigation Discussion (was Extremely long wait times...)
Old Dec 4, 2016 | 11:05 pm
  #101  
BRITINJAPAN3
 
Join Date: Jan 2015
Location: Tokyo
Programs: SPG LT Plat ANA Plat
Posts: 596
Originally Posted by Akihabara
I'd also mention that in my experience applying for this at Narita seemed to be more successful than at Haneda.

I initially tried at Haneda but my fingerprints were too weak to be picked up. The guys there just shrugged their shoulders and said sorry..can't help you. Then I tried again at Narita and there's a lady there who has been doing this for like 8 years and knows a bunch of tricks to get it to work. I eventually got registered after much persistence and I've since never had any issue using these gates.
I aslo had the same problem, finally the system could read my prints but when I tried to go through it could not recognize, I ended up giveing up !
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