FlyerTalk Forums - View Single Post - KQ/KLM flights bought on delta.com not showing up
Old Dec 4, 2016 | 1:46 pm
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Originally Posted by easterlywinds
Thank you so much for the explanation, this makes sense.

I tried contacting KQ, they were sparse on details but seemed to acknowledge the reservation, but said that there was no KQ PNR and everything was on Delta. I'll try asking KLM tomorrow to see if they can bring it up.
There's a PNR if there's a reservation they see. However since all the KQ flights are codeshare flights, there's basically nothing they can do. Seats would need to be handled with operating carrier KLM, which I'm betting has a 2nd PNR in their system. Any changes of course need to be handled with DL since they booked the ticket.
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