At the end of September, American Express announced a preferred partnership with American Airlines and their alliance partners, British Airways, Japan Airlines, Finnair and Iberia
Read more:
http://thepointsguy.com/2016/11/amex...#ixzz4RsgQe4Dq
I cannot find a press release mentioning this. The blog article is confusing because it mentions calling the Platinum
concierge to book, but the American Express spokesperson refers to
travel counselors and Relationship Managers . I would not call the concierge, nor would I call American Express Travel (outsourced to Orbitz). I would call Platinum Travel Service, but that's only a guess.