FlyerTalk Forums - View Single Post - DoorDash, Postmates, GrubHub, UberEats, Eat24 & Other Meal Delivery Services
Old Dec 3, 2016 | 7:47 pm
  #14  
gj83
 
Join Date: Aug 2006
Location: CLT
Posts: 7,249
I ordered from GrubHub today and my order arrived on time.

I only use them to order from a couple local chinese places because they deliver with their own drivers so the fee is lower and more timely. The restaurants delivered by the grub hub drivers are usually very slow. They won't pick up the order until over an hour after it is placed. Sometimes the restaurant is already closed (according to the restaurant's website, not GH) before they pick up. If I were a restaurant owner I wouldn't put up with a delivery service making me wait 30 minutes after closing because their driver took an hour to get there.

The fees for the GH delivered orders also just skyrocketed to $6 or $7 per order ever since Doorstep Delivery pulled out.

Postmates has more places, plenty of $3.99 delivery fee places, and no minumum order. I don't like how Postmates sends the directions to the driver (although it is probably Google Maps' fault). If you type the address of my building into google maps directly it provides proper direction. When they send the coordinates (or whatever they send) through the API it sends the driver to the other part of the complex which isn't connected. I usually text the driver from the get-go to tell them to put the address in directly but they don't and I watch them drive around for a few minutes before reminding them to put the address into google/waze directly to find the place...then I dock them stars for not following directions. I also had one postmate driver who texted me every 2 minutes with the status. So annoying. I'm watching in the app so I know where you are.

So I mainly use GH when I want chinese or I order directly from Jimmy John's for sandwiches. That's the extent of my delivery now.
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