Originally Posted by
KLouis
Wouldn't asking AZ be more informative? Or asking your bank? BAnks often know that a charge has been made even if it doesn't appear in your account...
Sadly, I have never had success in asking my bank anything. It is in Germany and only one person in the branch speaks any English at all -- and my German is limited to what I can order in a restaurant.
AZ is a different problem. I can speak with them (preferably in English but I can get by in Italian) but a previous attempt at getting a seating problem cleared up showed me that their Customer Support people have no idea of how to check existing reservations.