Originally Posted by
sunspotzsz
any successful cases with reversing the revocation of the global entry by emailing
[email protected] and explain what happened?
We really felt we were mistreated and the penalty was too harsh for the apple we brought for baby.
I've seen a few reports on flyertalk of people having success emailing the ombudsman. I think the key is to be very apologetic and contrite, and assure him/her that you've learned from what happened and will never make that mistake again. Blaming the agent for mistreating you won't work.