FlyerTalk Forums - View Single Post - W Las Vegas, NV (co-located with the SLS Tribute Las Vegas) [Master Thread]
Old Dec 1, 16, 10:44 pm
Join Date: Jan 2012
Location: San Juan, PR; Zug/Zurich, CH; Paris, FR; Berlin, DE; Kharkiv, UA; Seattle, WA; SFBA
Programs: MR AMB/LT T, AS MVPG75K, TK ElitePlus/*G, IC AMB/Spire, HH D, CET TR DIA, Sixt Plt, NTL EE, Hz PC
Posts: 324
Whatever/whenever is truly "whatever" here. I called and asked if I could order a pizza to pick up from the on-site restaurant. They were confused, then transferred me, waited on hold for 5m, then it went to voicemail. That's quality service at a "4.5 star" hotel, indeed.

I'll probably complain to corporate about how bad this property is, aside from loudly encouraging everyone I know to avoid it and reviewing it accurately across tripadvisor/yelp/etc., not that it's really going to accomplish anything. I'm not a huge fan of the W brand (essentially aging pseudo-hipsterdom from 1999 which is on life support), but this place has actually made me dislike and distrust W hotels more.
rdlmitedu is offline