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Old Nov 30, 2016, 9:57 pm
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RobOnLI
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Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
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Originally Posted by davetravels
2) I'm fairly sure, knowing KLM as well as I do, that they didn't say "GF yourself". Their boilerplate line is. . . ..

"I'm sorry sir, but that is NOT POSSIBLE!"

This. Although way worse in Germany on LH (which I fly way more often)

As for being first to the counter to get upgraded. That does not sound right at all. You should be on the list and the KLM gate agents in AMS will process the list in order. Maybe they already processed the list and gave away the 6 seats? The original post is a little hard to follow given how it's written.

-RM
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