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Thread: requesting comp for broken D1 seat. how much and how to ask?
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Old Nov 30, 2016 | 5:42 pm
  #57  
securesmaskfirst
 
Join Date: Sep 2015
Location: XXX and sometimes YYY
Programs: DL DM, Hilton DM
Posts: 440
Originally Posted by injera
Final follow up. I was ready to consider this closed but received an email this afternoon offering the additional $398 refund. Very surprising to see that go through.

End of the day I got the $964 I requested plus 30000 skymiles.

Very impressed with delta. Thank you everyone for the feedback and guidance.
Glad they did the right thing..
stuff happens, it's how delta handles the situation..
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