Originally Posted by
fanger
The agent said that American has its own rules and that access to Qantas First at TBIT is based on class of service, not Emerald status for American frequent flyers. This was on Sunday. I didn't argue, but it's annoying. Unless the rules have changed, I have been here before several times.
?
I had a similar experience on Nov. 25. When I asked when the policy on lounge access had changed I was told that "we previously admitted AA emeralds but American complained to us that we were not following the special AA policy -- now admission for AA Emerald passengers is based exclusively on class of service".