Originally Posted by fanger

The agent said that American has its own rules and that access to Qantas First at TBIT is based on class of service, not Emerald status for American frequent flyers. This was on Sunday. I didn't argue, but it's annoying. Unless the rules have changed, I have been here before several times.

I was also denied on the outbound LAX-SYD but at least the agent said "capacity", which is in principle legitimate but it certainly didn't look that crowded to me, even with the other Qantas flights departing around the same time.

In both cases I was admitted to the business lounge. Am I misunderstanding the rules here? Are they rejecting people a lot these days or is it just me?