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Thread: Diamond Suite Upgrade Rate
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Old Nov 29, 2016 | 12:05 pm
  #29  
TravelinSperry
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Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,170
Originally Posted by MSPeconomist
Some manager manually reviews and approves all DSU reservations? Wow! It would be a horrible mess if one were confirmed and then later rejected, especially if the Diamond lost the regular room and/or rate in the meantime.
Yes, they are approved manually by the hotel apparently. And after 48 hours mine was still not approved so it required a THIRD call to Hyatt to straighten this out. And finally it is taken care of. Three calls to get an upgrade properly placed.
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