FlyerTalk Forums - View Single Post - How to dispute PlatePass toll charge in error?

Nov 28, 2016 | 8:26 pm

#22

brp

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Quote:

Originally Posted by Dave Noble

You could have signed up and paid after travelling ( up to 72 hours afterwards ) ; you did not have to know that you would use a toll road, just pay afterwards

I had a case like this where I actually tried to do this - call and register the plate with WSDOT after the bridge crossing, but within 72 hours. Since there was no toll showing as yet, I couldn't pay it, of course.

After setting up the Short Term Account, I tried to tie it to the license plate of the car. It failed. I called and was told that the rental car company had already attached the plate so I couldn't do it to have the toll charge come to me.

This was June, 2016. Five months later a bill showed up from the rental car agency for the tool (at mail-in rate), plus the administrative fee.

Since they blocked my registering to pay the fee, I'm planning to dispute this.

Has anyone done similar and have anything to share about it?

Cheers.

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