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Old Nov 28, 2016 | 2:31 pm
  #4  
zebranz
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Originally Posted by jimdarcy
No, it says that my last name is not registered as a traveler in this reservation
Either you have incorrect booking reference or name on ticket not a perfect match. Unfortunately LH phones impossible because of strike in USA at the moment.

Assuming you have correct booking, try names with middle names, initials, or anything you can think of. If he has email receipt, will be on it.
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