Originally Posted by
Auscal
Thankyou for the responses.
My parents, although in their early 80's, by no means could be considered to need mobility assistance. I was more concerned with just being with them through security and finding their gate. I know this is straight forward, but also know they are worried about it.
I am interested in any experience about obtaining a gate pass. I would inquire directly with Qantas, if I could somehow reach the LAX counter by phone. Recent experience with the SA based "help" center has not led me to believe they will even know what I am talking about.
Mobility assistance doesn't mean requires a wheelchair. QF, and other airlines, are used to supporting older people. They would help them and walk with them if required, or in some cases a golf cart.
I had a family member who is older who isn't immobile but gets tired walking long distances. The F host at LAX arranged a golf cart from the lounge to the gate.
My point is when you present at check in they will double check your requirements and assist accordingly.