Bookings made with NZ are created and stored in our proprietary reservations system, called CARINA.

CARINA is ancient - it actually stands for 'Computer And Reservations In National Airways', referring to NAC, the domestic predecessor, who purchased the system a long long time ago (1970s I believe), and the scope to develop such niceities as viewing itineraries online, etc, is limited.

The CEO, Ralph Norris, has been very enthusiastic about the idea of a new reservations system - let's hope something comes of it - CARINA is very very difficult to use (a simple reissue with additional collection of an eticket can take up to 15 minutes!).



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*Any information given in the email is my personal opinion and not the opinion of my employer.