Originally Posted by
Kacee
First stay here as a Diamond coming up . . . do they typically upgrade in advance? Also, anyone have experience with online check-in and effects on upgrade possibilities? I've booked Ali'i Ocean View, so only real upgrades would be Ocean Front or a suite (both of which are currently available).
In my experience, if they upgrade you then they do it in advance. I got a suite upgrade once from an oceanfront Alii room. If they don't upgrade in advance, then whatever they pre-assign is the room that I get. Nothing is offered at check-in.