FlyerTalk Forums - View Single Post - Tight Connection time - Will I be covered?
Old Nov 25, 2016 | 8:01 am
  #4  
pewpew
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Originally Posted by leafs123
It is one ticket, purchased with Aeroplan points. I called Aeroplan, Air Canada and emailed the Japanese Airline and none of them would commit to it being covered - kind of implying that if missed without a delay on the AC flight, it would be considered my fault.
They said, in a confusing way, that you're good: if you miss it because of a reason you can't control (immigration, security, delay), you're covered. If you miss it because of your own fault (no visa, fell asleep, etc), you're at their mercy. FWIW, Japanese immigration is very efficient, so you should be good
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